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Frequently Asked Questions

Everything You Need to Know About Ordering Uniforms and Branded Apparel

We know organising uniforms, workwear and promotional products comes with a few questions — especially if you’re ordering for a full team or planning a new uniform rollout. Below are the most common things customers ask us at GetUp Uniforms & Apparel.

If you don’t see your question here, get in touch anytime. We’re happy to talk through your options and recommend what works best.

Ordering and Process

How do I place an order?

Start by contacting us with what you need — uniforms, workwear, teamwear or promo products. We’ll recommend suitable options, confirm quantities and logo requirements, then send a quote and digital proof for approval before production.

Our process is simple:

  1. Consultation
  2. Product recommendations
  3. Branding method selection
  4. Proofing & approval
  5. Production & delivery

We keep you updated at each step so there’s no guesswork.

Yes. Many customers order branded uniforms and promotional items in one order. We’ll coordinate everything so it matches your brand and arrives together where possible.
Absolutely. We support ongoing uniform programs and repeat ordering for new starters, seasonal staff or uniform refreshes.

Products and Range

What types of uniforms do you supply?

We supply uniforms and apparel for:

  • Corporate and office teams
  • Care and clinical environments
  • Hi-vis and safety workwear
  • Hospitality venues
  • Trades and construction
  • Team and sportswear
  • Events and promotional campaigns
Yes. We’re based in Newcastle and supply uniforms, apparel and promotional products across Australia.
Yes. We can build a cohesive uniform range across departments and job roles while keeping the overall look consistent.
Most of our ranges include multiple fit options. We’ll recommend the best mix for your team.

Samples and Sizing

Can I order samples before placing a full order?

Yes. Samples can be arranged so you can check sizing, colours and fabric quality before committing.
We’ll help with size charts and fit advice. If you’re unsure, we recommend ordering samples first.
Yes. We offer name embroidery and personalisation on request.

Branding and Decoration

Which branding method is best for my uniforms?

It depends on the garment, your logo detail and intended use. We’ll recommend the best option based on durability, finish and budget.

We offer:

  • Embroidery
  • 3D embroidery
  • Screen printing
  • DTF printing
  • DTG printing
  • Digital transfers
  • Sublimation
  • Super Colour
  • Super Etch

 

Yes. Every order includes a digital proof so you can approve logo placement, colours and sizing before we move ahead.

Definitely. Many customers use different methods depending on fabric type — for example embroidery on polos and DTF on tees.

Turnaround and Delivery

How long does an order take?

Turnaround depends on the product type and branding method. We’ll confirm timeframes clearly when quoting and keep you updated throughout production.

Yes. If your team is spread across sites or regions, we can organise delivery to multiple locations.

Let us know your deadline upfront. We’ll advise what’s possible based on stock availability and branding requirements.

Pricing and Minimums

Is there a minimum order quantity?

Minimums vary depending on the product and branding method. We’ll confirm all minimum quantities during quoting.

Yes. We provide clear quotes before any production begins, including garment pricing, branding costs and delivery.

Contact Us

Still got questions or ready to get started?
 Reach out for advice, product recommendations or a quote.

GetUp Uniforms & Apparel

Newcastle, NSW
kye@getupgroup.com.au
0403 354 155